Frequent questions

ORDERS

How do l order from YESHMILY ?

To order a product, follow these steps:
1. go to yeshmily.com.
2. choose your desired product.
3. personalize it according to your wishes.
4. check the preview and click "add to cart".
5. click "checkout safely now".Fill in the required fields and complete the payment process, after that you will receive an order confirmation by email.
What payment methods are available?
You can choose to pay via PayPal, Google Pay, Amazon Pay, VISA, Mastercard, Maestro, American Express, Klarna Invoice and Klarna Sofort Überweisung. In order to process the order securely, all your data is transmitted SSL-encrypted.
Why can't l place an order?
If you are unable to complete your order, follow these steps:
1. Reload the page or try to complete your order using another browser.
2. Please check that you have filled in all the required fields correctly.If it still doesn't work, please contact our support team at hello@yeshmily.com. We will be happy to help you!
ls an invoice included in the package?
No, we do not put the invoices in the package. So you can send the package directly to the person who should receive it. 🎁

SHIPPING

Can I still make adjustments after I have completed my order?
Subsequent adjustments after the order are unfortunately no longer possible. Your order will be processed directly and then automatically forwarded to our production. Only in this way can we guarantee you a fast delivery.So be 100% sure with your selection and check your product again carefully in the preview.
Can I return a product?
Personalized products are excluded from return by law.
My product was delivered damaged or with inferior quality. What should I do?

This should not happen! Please write us an email to hello@yeshmily.com and send us a picture of your damaged product. We will check your request immediately and get back to you. 😊

 

WRITE REVIEW

How do I write a review on your website?

Go to the product page of the product you purchased. Scroll down and click on "Write review".